Garage Door Opener Repair Service – No Lead Brokers, Fixed Price
A dead opener makes a two second job a two man job. You’re pulling the emergency release, lifting the door by hand and hoping it stays up while you back the car out. We fix the motor, drive and safety system so the door works off the button again.
- Licensed & insured technicians, no subcontracted leads
- Fixed price agreed before any work is done
- All major garage door openers: chain, belt, screw, and jackshaft
Talk to a technician, not a call center. Tell us what your door looks like and we’ll tell you what it’ll take to fix it.
Request an Estimate
We’ll get back to you within 15 minutes.
Who Really Comes to Your Home
If you dial 833-435-4540 you are calling the company who does the work. Most of the advertising you’ll see for garage door repair is done by lead brokers. You fill out a form, they sell your information to whoever pays for it, and three companies you’ve never heard of call you back. We’re not that. We are a garage door repair company that uses its own technicians, has its own vans and puts its own name on the invoice. The person who gives you the quote is the person who will do the job.
The visit is the same every time. The technician tests the opener under power, then disengages it and checks the door balance by hand, then checks springs, cables, rollers, tracks and the safety sensors before touching anything. That order matters, because a large percentage of the openers we are called out for are not actually broken. They are asked to drag a door that has gone out of balance. You know what you’ll be paying for the repair before any work is done, including parts, and if the fault is found to be somewhere else than the opener we will tell you, rather than replacing a part that was fine.
The vans carry the parts that fail most often, so most jobs are done on the first visit, instead of a parts order. This includes drive gears and gear kits, capacitors, logic and receiver boards, safety sensors, trolleys and rail hardware, rollers, remotes, keypads, and battery backups. We repair your garage door opener by replacing the motor and gear, repairing circuit board issues, repairing and aligning sensors, adjusting the limit and force, repairing the trolley and rail and reprogramming the remote. We service residential garage doors and overhead doors and roll up garage doors. If your unit is a discontinued model and they don’t support parts anymore, we’ll let you know up front rather than selling you a repair that lasts three months.
See the Difference: Garage Door Opener Repairs We Have Done
Before and after. This chain drive motor worked perfectly but the door never moved. The drive gear had become a smooth cylinder. Instead of replacing the whole unit, it was a gear kit and rail realignment that put the same opener back in service.
We Fix Common Garage Door Opener Problems
Opener failure is almost never a surprise. The door stops part way down or it beeps. The garage door motor is grinding or whining or clunking. The remote operates from two feet but not from the driveway, or the wall button works but the remote doesn’t. Door opens fine but will not close unless you press and hold the button. The door doesn’t budge and the opener runs. Or nothing at all. Some of those are a five minute sensor alignment. Others are a broken spring, or a stripped drive gear. Here’s what usually lies behind each one.
The door reverses before it hits the floor
Nine times out of ten it’s the photo eye sensors either side of the opening. A bracket that’s fallen off, a cobweb, or a bike that’s leaning through the beam. If the sensors are clean and aligned and the door still reverses, the close force setting or the down limit is out or the door is binding in the track and the opener is reading that resistance as an obstruction.
The motor works but the door does not move
This is the classic stripped drive gear. The plastic gear inside the opener head is worn against the worm shaft until the teeth round off. The motor spins freely and there is nothing to pull against. This is a repairable fault on most units and does not require a new opener. Now and again the trolley has just come off the carriage which is a 30 sec fix.
Remotes and keypads are not working anymore
Start with the batteries, then the antenna wire hanging down from the opener head, which often gets tucked up out of the way or snapped off. If the wall control is working and all the remotes are dead, then the receiver board is probably the problem. We can reprogram existing remotes, pair replacements and fit external receivers where the original board no longer exists.
Door is noisy and jerky or falls quickly when released
Often the noise is the door, not the opener. Worn rollers, dry hinges, a loose rail, or an unbalanced garage door spring force the motor to work harder than it was built to, which shortens its life. A garage door tune up – including rollers, hinges, track alignment, lubrication and spring balance – is a lot less expensive than the repair you’ll need if you don’t. If the door falls quickly or does not stay where you leave it, discontinue use. That is a broken torsion spring. It places the entire weight of the door on the opener and anything underneath it.
Fix it or Replace it
Fix the Existing Garage Door Opener
- Right thing to do when one part has failed but the rest of the unit is good.
- The opener is around 12 years old or newer and parts are still available
- The fault can be traced to one part: gear kit, capacitor, logic board or sensor
- The unit already has photo eye safety sensors installed
- The cost of repair is much less than half the price of a replacement unit
Replace with a New Garage Door Opener
- A better value when the unit is fighting its age and the repairs are starting to pile up.
- The opener predates 1993 and lacks photo eye sensors, a safety issue in itself
- You have paid for two or more repairs on the same unit
- Parts have been discontinued and are no longer available for the model
- Modern belt-drive garage door opener installation ends the callouts, is quieter, adds rolling code security and battery backup
What You Can Safely Check Before Calling
Not all opener problems require a technician. Five minutes of checking will either solve the problem or tell you exactly what to tell us when you call and the visit will be quicker and cheaper. Do these in order and stop at the safety box below before going any further than step five.
- 1Make sure the door isn’t locked or blocked
Locate the manual slide lock on the inside of the door and check that it’s not engaged. Clear anything in the way of the door and check the floor track for stones, ice or debris.
- 2Review the safety sensor lights
Each photo eye down near the floor has a little LED on it. On most units one light glows steady, the other blinks or goes out when the beam is broken. If either light is off, flickering, or the sensor is hanging loose, straighten the bracket, wipe the lens, and try again.
- 3Change remote batteries and test wall button
If the wall button opens the door but the remote will not, the problem is in the remote or receiver not the motor. If neither works, make sure the opener is still getting power at the outlet.
- 4Keep at a safe distance and observe the entire cycle
Stand well back, run the door up and down once and check the two sides against the frame. If one side is higher than the other, if the door shudders, slows down or pauses part way through its travel, or if you see a cable going slack or a gap opening at one of the drums as it moves, the problem is in the door hardware, not the opener. Make a note of about where in the travel this happens. Don’t touch the door, cables or the emergency release cord for further investigation – the checks in the box below apply here.
- 5Listen to the motor
Push the button and listen: a hum but no motion; a grinding noise; a click and nothing, or silence. That one thing will narrow the diagnosis down more than anything else you can tell us on the phone.
STOP HERE — DO NOT ATTEMPT THESE
Never adjust, loosen or remove a garage door spring, cable or bottom bracket. Torsion springs store enough energy to cause serious injury or death and are released without warning when the wrong bolt is turned.
Do not disable or bypass the safety sensors to close a door. Do not stand under a door that is stuck part way open. Do not use a door that drops when you let go. If any of the above apply to you, do not touch the door and call 833-435-4540.
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Choosing a Garage Door Company
Garage door repair is one of the easier trades to fake, since the customer never sees the failed part. That’s why so much of this industry is built on lead generation: an ad that seems local, a form that gives away your number, a technician who shows up with no relation to the brand you thought you called. Make sure the company has a real address, a real license and its name on the vehicle. Be suspicious of any listing that can’t tell you who will actually turn up.
Be careful with the quote too. The pattern to look for is a low advertised callout that turns into a much larger bill once the technician is in the garage, usually justified by a “safety inspection” that discovers the door needs a full set of springs, new rollers, new cables and often a new opener on top. Springs and rollers do wear out and sometimes all of that is genuinely needed. The difference is if the technician can show you the worn part, explain what went wrong and give you a written price before the wrenches come out instead of afterward.
The easiest protection is to make the quote specific before anyone starts work. Ask the company two questions on the phone and judge them on their comfort level in answering: Is the price you are quoting me fixed and does that include parts and labor? And if the technician finds additional work once he is here, will I get a separate written price for it before he begins?
Garage Door Opener Repair FAQ
How long does it take to repair a garage door opener?
Most repairs are completed on site within 45 to 90 minutes. Sensor alignment and remote programming are faster than that. At the far end is a full gear kit or logic board replacement.
How much does it cost?
Depends on the part that failed and the opener make so we will not quote a number blind over the phone. You get a set price that includes parts and labor before any work is done and it won’t change once the job is underway.
Can you fix any brand of opener?
We service all major brand garage door openers, chain, belt, screw and jackshaft units on residential and commercial doors. Sometimes on very old or discontinued models there are no parts left in circulation and we will tell you that, rather than improvise a fix.
My door is jammed open. What do I do?
Never attempt to force it down by hand and never leave the vehicle in the garage if the opening cannot be secured. A door that is off its track is loaded and can fall. Call 833-435-4540 and tell us what you can see from a safe distance. This is not a regular repair visit, it is an emergency garage door repair situation.
Do you check the door as well as the opener?
Yes. We test door balance, track alignment and the safety reverse function during each visit because an opener that has been dragging an unbalanced door will fail again if we only address the motor. While the technician is there, a full garage door tune up including lubrication and tightening of hardware can be added.
Get Your Garage Door Opener Working Again
Tell us what the door is doing and we will tell you what it takes to fix. Fixed price before work begins. Technicians that work on garage doors every day. Straight answer on whether the unit is worth repairing.
One call, one company and one price. No forms. No lead brokers.
Garage Door Services Near You
Garage Door Spring Replacement
Broken torsion or extension springs replaced in matched pairs with the correct cycle rating and cables, drums and bearings inspected at the same time.
Garage Door Installation & Replacement Services
New garage door supply and fitting, insulated steel garage doors, timber and composite garage doors, full garage door replacement with matched hardware and tracks.
Commercial Garage Door Repair
Overhead garage door units, roll up door assemblies and high-cycle industrial openers repaired for business premises, workshops and warehouses.